SECTION 1 - What Information is Stored and Why

When you make a purchase on our website, we collect personal information you provide, such as your name, address, and email, as part of the transaction process.

Additionally, when you visit our e-retail platform, we automatically receive your computer’s Internet Protocol (IP) address, which helps us understand your browser and operating system.

Email Marketing (if applicable): With your consent, and once you've subscribed, we may send you updates about our store, new products, and other relevant information via email.

SECTION 2 - Consent

• How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit or debit card, UPI, or PayPal, place an order, arrange for a delivery, or return a purchase, we imply your consent for us to collect and use that information for that specific purpose only.

If we request your personal information for a secondary reason, such as marketing, we will ask for your explicit consent, or you can choose to decline.

• How do I withdraw my consent?

If you change your mind after opting in, you can withdraw your consent at any time by contacting us at support@velcuss.com or by mailing us at:

Velcuss Support Services
34/40, West Kalmandabam Road, Royapuram, Chennai – 600013, India

SECTION 3 - Disclosure

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

SECTION 4 - Payment

If you choose a direct payment gateway to complete your purchase, Wix stores your credit card data. It is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase. Once the transaction is complete, your purchase transaction information is deleted.

All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council, which includes brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more details, please read Wix’s Terms of Service and Privacy Statement.

SECTION 5 - Third-Party Services

Generally, the third-party providers employed by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide.

However, certain third-party service providers, such as payment gateways and other transaction processors, have their own privacy policies regarding the information we must provide for your purchase-related transactions.

We recommend reviewing these privacy policies to understand how your personal information will be handled by these providers. Please note that some providers may be located in jurisdictions other than your own. For example, if you're located in Canada and your transaction is processed by a payment gateway in the United States, your personal information may be subject to the laws of the U.S., including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - Cookies

Here is a list of cookies that we use. We have listed them here so you can decide whether you want to opt-out of cookies or not.

• Necessary Cookies: Required to navigate the website and use essential services, such as secure areas.

• Analytical Cookies: Help us understand how you use our website (e.g., which pages you visit), provide data on website usage, and enhance the website by detecting issues and performance problems.

• Functional Cookies: Used to remember choices made by users to improve their experience.

We may update this Cookie Policy. We encourage you to periodically review this page for the latest information about cookies set by Velcuss.com.

SECTION 8 - Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.

SECTION 9 - Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we use or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue selling products to you.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have any questions or concerns, please contact us at support@velcuss.com or by mail at:

Velcuss Support Services
34/40, West Kalmandabam Road, Royapuram, Chennai – 600013, India
Contact Number: 044 4232 1019