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Delivery & Shipping Policy
Shipping Policy
We aim to deliver your order within 5-7 business days across India and 7-14 business days for international deliveries. You will receive a tracking ID once your order has been dispatched, allowing you to easily track your items.
We proudly ship worldwide, bringing our products to customers across the globe.
In the rare event that we are unable to deliver to a particular postcode due to unforeseen circumstances, we will notify you promptly and issue a full refund within 24-72 hours.
Thank you for shopping with Velcuss!
Return & Exchange Policy
We accept returns for the following reasons:
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Change of Mind – Returns are allowed within 3 days after delivery.
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Damaged or Defective Product
Please ensure that returned products are in their original, complete packaging. For example, if a dress is delivered with an accessory, both the dress and the accessory must be returned together.
If the product is damaged during transit, please follow these steps:
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Take clear pictures and record a video of the package while opening it.
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Email the images and video to support@velcuss.com within 24 hours of receiving the item.